Text copied to clipboard!
Title
Text copied to clipboard!Receptionist at the Reception
Description
Text copied to clipboard!
We are looking for a Receptionist at the Reception who will be the first point of contact for our company. Our ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. As a Receptionist, you will be responsible for greeting visitors, answering phone calls, and providing general administrative support to our team. You will play a crucial role in creating a positive first impression for our clients and visitors. The role requires a high level of professionalism and the ability to work independently. You will also be responsible for managing the reception area, ensuring it is tidy and presentable at all times. Additionally, you will handle incoming and outgoing mail, schedule appointments, and assist with various administrative tasks as needed. The ideal candidate will have previous experience in a similar role, strong organizational skills, and the ability to work in a fast-paced environment. If you are a proactive individual with a passion for customer service, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Greet and welcome visitors as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen, and forward incoming phone calls.
- Ensure the reception area is tidy and presentable.
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access.
- Perform other clerical receptionist duties such as filing, photocopying, and faxing.
Requirements
Text copied to clipboard!- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite.
- Hands-on experience with office equipment (e.g., fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in a receptionist role?
- How do you handle a situation where you have multiple visitors and phone calls at the same time?
- What strategies do you use to ensure the reception area is always presentable?
- How do you prioritize tasks when you have several things to do at once?
- Can you provide an example of a time you went above and beyond for a visitor or client?
